Privacy Policy

Privacy Policy for Storytelling AR
Effective Date: January 13, 2025

1. Introduction

This Privacy Policy describes how Storytelling AR collects, uses, and protects your information when you use our mobile applications and services. We are committed to ensuring the privacy and security of your data in accordance with applicable data protection laws and regulations.

2. About Storytelling AR

Storytelling AR is the data controller responsible for the processing of your personal information as described in this Privacy Policy. We are committed to transparency and compliance with the General Data Protection Regulation (GDPR) and other applicable privacy laws.

3. Information We Collect

When you download and use our applications, Storytelling AR may collect certain technical information necessary for providing our services. The information we collect includes:

• Device Information: Device identifiers, device model, operating system version, and system language settings.
• Usage Data: Application usage patterns, interaction with app features, session duration, and in-app activity.
• Technical Data: IP address, access timestamps, network connection type, and app version information.

4. How We Use Your Information

Storytelling AR uses the collected information for the following purposes:

• To provide, maintain, and improve our application services.
• To ensure the technical functionality and stability of our applications.
• To analyze usage patterns and optimize user experience.
• To detect, prevent, and address technical issues and security threats.
• To comply with legal obligations and enforce our terms of service.
• To develop new features and enhance existing functionalities.

5. Legal Basis for Processing

Storytelling AR processes your personal information based on the following legal grounds under the GDPR:

• Contractual Necessity (Art. 6(1)(b) GDPR): Processing is necessary to provide you with the services you have requested and to fulfill our contractual obligations.
• Legitimate Interests (Art. 6(1)(f) GDPR): We process certain data to maintain the security, functionality, and improvement of our services, which constitutes our legitimate business interest.
• Consent (Art. 6(1)(a) GDPR): Where required by law, we process data based on your explicit consent, which you may withdraw at any time.

6. Data Sharing and Disclosure

Storytelling AR does not sell your personal information. We may share your information only in the following circumstances:

• Service Providers: We work with trusted third-party service providers who assist us in operating our applications and providing services. These providers are contractually obligated to protect your data and use it only for the purposes we specify.
• Legal Requirements: We may disclose information when required by law, legal process, or government request.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
• Protection of Rights: We may disclose information to protect the rights, property, and safety of Storytelling AR, our users, or others.

7. International Data Transfers

Your information may be processed in countries outside the European Union (EU) and European Economic Area (EEA), including countries that may not have equivalent data protection laws. When such transfers occur, Storytelling AR implements appropriate safeguards, including:

• Standard Contractual Clauses approved by the European Commission (Art. 46(2)(c) GDPR).
• Additional technical and organizational security measures to ensure data protection.

You may request a copy of these safeguards by contacting us at the information provided above.

8. Data Retention

Storytelling AR retains your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Retention periods are determined based on:

• The nature of the data collected.
• The purpose for which it was collected.
• Legal and regulatory requirements.
• Legitimate business needs.

When data is no longer needed, it is securely deleted or anonymized in accordance with our data retention procedures.

9. Data Security

Storytelling AR implements appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest.
• Regular security assessments and updates.
• Access controls and authentication mechanisms.
• Employee training on data protection practices.

While we strive to protect your information, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

10. Your Rights Under GDPR

As a user of Storytelling AR services, you have the following rights concerning your personal data:

• Right of Access (Art. 15 GDPR): You have the right to obtain confirmation as to whether your personal data is being processed and to access such data.
• Right to Rectification (Art. 16 GDPR): You may request correction of inaccurate or incomplete personal data.
• Right to Erasure (Art. 17 GDPR): You may request deletion of your personal data under certain circumstances.
• Right to Restriction (Art. 18 GDPR): You may request restriction of processing in certain situations.
• Right to Data Portability (Art. 20 GDPR): You may request to receive your data in a structured, commonly used format.
• Right to Object (Art. 21 GDPR): You may object to processing based on legitimate interests or for direct marketing purposes.
• Right to Withdraw Consent (Art. 7(3) GDPR): Where processing is based on consent, you may withdraw it at any time.
• Right to Lodge a Complaint (Art. 77 GDPR): You may file a complaint with a supervisory authority in your jurisdiction.

To exercise any of these rights, please contact Storytelling AR at hi@storytellingar.com. We will respond to your request within the timeframe required by applicable law.

11. Automated Decision-Making

Storytelling AR may use automated processing techniques for fraud detection and prevention purposes. This involves analyzing certain behavioral patterns and technical indicators to identify potentially fraudulent activities. Such processing is necessary for:

• Protecting the integrity of our services (Art. 6(1)(b) GDPR).
• Ensuring fair use of our applications (Art. 6(1)(f) GDPR).
• Preventing abuse and security threats (Art. 22(2)(a) GDPR).

If automated decision-making significantly affects you, you have the right to obtain human intervention, express your point of view, and contest the decision.

12. Children's Privacy

The services provided by Storytelling AR are not intended for children under the age of 13 years. We do not knowingly collect personal information from children under 13. If you believe that we have inadvertently collected information from a child under 13, please contact us immediately at hi@storytellingar.com, and we will take prompt action to delete such information.

13. Third-Party Services

Our applications may contain links to third-party websites or services that are not operated by Storytelling AR. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party services you access through our applications.

14. Changes to This Privacy Policy

Storytelling AR reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will:

• Update the "Effective Date" at the top of this policy.
• Notify you through our application or other appropriate means.
• Provide you with an opportunity to review the changes.

We encourage you to review this Privacy Policy periodically to stay informed about how Storytelling AR protects your information.

15. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by Storytelling AR, please contact us at: hi@storytellingar.com

We are committed to addressing your inquiries and resolving any concerns in a timely and transparent manner.

16. Consent and Acceptance

By downloading, installing, or using the applications and services provided by Storytelling AR, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our services immediately.